Returns & Exchanges
At The Maeva Store, we want you to love every piece you bring into your home. If your purchase isn't quite right, we offer a seamless return and exchange process within 15 days of delivery to ensure your space feels perfect.
Return Process
- 1.Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Securely
Place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
- 3.Ship Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Quality Check & Refund
Once our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.